Winner of this round: Fishman VillageI was a single Dad this weekend. Starting Friday morning, it was just me, Emily (9-months old), and Gus (3 year old yellow lab). My wife being a vegetarian, I took this opportunity to stray out of bounds and order Chinese food. I called our regular,
Tommy's Wok in Sausalito, and started to place my order... "Wait", the person on the other end of the line said, "The delivery will take took long. We only have one driver tonight and it will be at least an hour and a half. If you like, you can come pick it up in 15 minutes." Well, I said, I have a sleeping baby here and I can not leave and then I said, Good Bye. Now, this happens when I call Tommy's Wok about 50% of the time. And to have only one driver on Friday night is completely inexcusable. I have issues with long wait times from delivery services - it seems about the
worst type of customer service you could have.
I then picked up the phone and called the new Chinese restaurant down the street called
Fishman Village. I have been curious about the name and I thought I would give it a shot. I placed my order and the only issue they had was that there was a minimum $20 order for delivery - - normally not a problem, but I'm only one person and more than $20 of chinese food seems pretty excessive. Fortunately, they sad they would waive it. I ordered vegetable fried rice and as I mentioned I strayed far outside the bounds of our normal diet, I also ordered sweet and sour pork (aka fried pork pieces with sugary sauce - -although I did say EZ on the sauce. Side tangent: never say "light sauce" because most people think you mean "diet sauce", not "less sauce"; the parlance in the business is "easy" or better yet "EZ" because that is what appears on the cash registers and printed tickets).
15 minutes later (FIFTEEN MINUTES) my food arrived. Incredible. Not only did it get there quickly, it was basically straight from the stove because I had to wait 5 minutes for it to stop sizzling and cool down. I love that. I really do. Well, the food hit the spot and I enjoyed my foray into the wrong side of the diet tracks...
The next night, still being a single Dad (wife returns Sunday night), I think to myself... I wonder if Tommy's Wok or Fishman Village is better. It is a well spoken "fact" in my circle that hands down Tommy's Wok is better than any other restaurant because they use less oil and organic vegetables. I myself have expressed much satisfaction with my previous orders from Tommy's Wok, but I never really had a strong benchmark to measure. I have never done a blind taste test and I have never really eaten Chinese twice in a row. So, I decided, "What the heck. How about I try Chinese food again tonight and see which place I like better."
Now, in any test, it is important to keep the variables as constant as limited as possible. I had already tested one variable - ability to deliver on Friday night - and Fishman Village won hands down (they crushed it). So to keep everything else consistent, I ordered the same exact order as the previous night - vegetable fried rice and sweet and sour pork EZ on the sauce. Here are the results:
1. EZ on the sauce was not something I could order from Tommy's. I could either get it normal or sauce on the side. I got it on the side. (another side tangent: when I get salad dressing on the side, I always am disappointed in the salad. Salad tossed with dressing is always better because the dressing is evenly distributed whereas when it is on the side, some bites are all dressing and others have none. Why can't someone just toss it with half the dressing when someone says "EZ dressing" or in my case last night, EZ sauce?).
2. 45 minutes later my food arrived... warm. Not sizzling hot, but warm. Tommy's Wok is in Sausalito (5 minutes from my house) whereas Fishman is in Mill Valley (1 minute from my house). Tommy's Wok is clearly more busy which is the probably cause for delivery time difference and food temperature. The food from Tommy's did not need to be re-heated, but it was not hot, hot, hot like Fishman's.
3. Tommy's Wok fried rice had 5 times the vegetables as Fishman Village. I liked this. But they did not really use a flavorful oil so the dish as a whole was pretty bland. I only ended up eating a couple of bites by picking out all the vegetables and leaving the rice.
4. Fishman Village's sweet and sour pork blew away Tommy's. Not just because of the sauce, but because the meat used by Fishman was actually meatier. By that I mean, Tommy's meat was basically tiny pieces with a lot of breading. Fishman used the same amount of breading per piece but that same amount covered pieces of meat about 3 times the size of Tommy's. This lead to a far superior dish - - especially important because it was the main dish.
All in all, I would say that Fishman Village delivers a much better experience than Tommy's Wok. Tommy's main selling point is that it is healthier than other Chinese restaurants. But, when you're ordering Chinese food, does it really matter what type of oil was used or if the veggies are organic? It's Chinese food (American style, that is) - it's not healthy no matter what you do to it. Which brings me to my point of "clarity" last night as I finished my last little piece of fried pork... "What the hell am I thinking? Fried pork? Not once, but twice in a row?" OK, I need to sign off for a little while. If you need me, you can find me at
crossfit.com.
Post-Script: If I were a proprietor of a restaurant, I would mine
Yelp,
Citysearch, and
Blogs for the type of information above (like Friday no delivery option from Tommys and then work that into my marketing). Restauranting is a brutal business and the marketing is often done in a vacuum or looking in the mirror (thinking too much about one's self instead of the competition). There is an immense value for a restaurant to know that Stefano's takes an hour to deliver pizza or Tommy's Wok can't accommodate its business.